The retail industry is constantly changing. It is the ‘industry that never sleeps’ – constantly measuring sales and keeping its finger on the consumer pulse. What’s more retailers must also deal with the complex forces of globalisation and diversification that now buffet the sector.
The result is ever-increasing pressure to achieve what seems like the impossible: maintaining competitive prices to drive sales and high margins to meet financial needs whilst keeping customers, staff, and suppliers happy.
Hay Group helps famous brands on high streets the world over to meet these challenges. We help to: