Turning strategy into reality

Aligning strategies, operations, structure and people - with a focus on execution

Developing an ambitious business strategy is one thing but executing it successfully is another. Hay Group works with CEOs and business leaders to bridge the gap between strategy, operations, structure and people, with a focus on execution. We help design and build effective organisations that deliver their strategic goals.

Hay Group helps clients to ‘decode’ their strategies, clarify their business and operating models and identify the organisation design requirements – structures, governance and management systems, processes, jobs, culture and people capabilities – that will be required to make the organisation work, engage leadership and energise employees, driving performance and delivery.

The issue
Our clients range from small start-ups to mature, multinational businesses. We work in the corporate, public and not for profit sectors on a wide range of business issues:

  • aligning organisations with new strategies
  • designing organisations to support expansion into new markets
  • clarifying governance and accountability within rapidly changing organisations
  • helping businesses make their matrix structure work
  • changing structure and culture to respond to privatisation or deregulation
  • integrating organisations' intangible assets in mergers and acquisitions.

For business leaders, the common denominator in all these issues is:

‘How do I organise my business to execute my strategy effectively?’

Clarity about strategic goals and a commitment to them is essential. Developing both the ability at an individual and team level to deliver and sustain an organisation’s performance is vitally important.

Often we find that executives jump straight from strategy into putting people in boxes, placing employees in jobs that are ill defined and organisation structures that are poorly constructed. Our clients look for better ways to link strategy and structure and we help them by providing senior executives with a disciplined approach to building effective organisations.

Why Hay Group?
Hay Group focuses on evidence-based solutions and we use our understanding of executive behaviours to surface hidden issues which can affect business performance during periods of organisational change.

We work in partnership with our clients to address their specific needs and focus on real-world implementation. We don’t just leave behind a manual of recommendations but work with clients to ensure effective execution of plans. By transferring knowledge and capability to our clients we help them lead and manage change more effectively. In contrast to other consultancies, we do not bring an army of newly trained consultants to overrun the client’s organisation. Instead, we bring a small team of experienced professionals who provide advice to senior leaders to help organisations achieve their business goals.

Hay Group in action:
Read a case study about how Hay Group helped WorkSafe Victoria build a more effective organisation.

Hay Group’s approach
We use a ‘build as you go approach’ that allows senior executives to shape the organisation design, get buy in from their leadership team and accelerate implementation. We bring to our clients the breadth of understanding to draw the linkages between strategy, finance, operations and behaviour and a suite of research-based tools and methodologies that have been used with our clients globally and are proven to deliver business results.

The Hay Group approach includes the following steps: