A day in the life of Craig Rowley
Craig Rowley has worked for Hay Group since 1990 and is based in Dallas, USA. He specializes in working with clients in the FMCG and retail sectors.
8:00
Get into the office and get set up for the day. This is my only day in the office this week so I have to be very productive. I meet with Cindy, my assistant and review projects and travel for the next two weeks.
10:00
Meet with the US retail team to discuss projects underway and deliverables due this week and this month. Discuss when we have client meetings and the information that is needed to answer important client questions.
11:00
Call with a colleague who heads up business development in the Netherlands to discuss how we can leverage our relationship with a key client in Europe with their corporate office in the US. We plan a proposal for their annual global HR directors meeting.
12:00
Lunch with the new CEO at $2 billion store chain in the US that is facing difficult times. We discuss how to put together a program that will engage employees and motivate them as the company negotiates a difficult business environment. We plan for a board meeting in two weeks.
13:30
I have a call with the Hay Group client relationship director for a large supermarket chain. We discuss our ongoing multi-million dollar project to evaluate and develop a reward program for its employees based at their headquarters. We also look at the project plan for the international total remuneration review that we do with this client every year in the countries where they have retail operations.
14:30
I have a call with colleagues in our ‘Insight’ business regarding an opportunity to do a global employee engagement survey with a duty free retailer that sells luxury goods in airports and other transportation locations around the world. We explore the possible business issues that the organization is facing and how our approach will provide them with a sound business solution.
15:30
I have a call with the EVP of a $20 billion global office supply company to discuss our presentation to the board of directors next week. In this meeting we will be recommending raises, equity grants and incentive plan goals for executives for 2008. The key issue is how to motivate and engage executives when business is tough and there are no raises, no bonuses paid and stock options have no value. This should be a fun, if exacting meeting.
16:30
I head to the airport and to Los Angeles tonight to meet with the chairman of the board of a $1billion retailer of teen fashions in the US. I am trying to close the deal for Hay Group to become the consultant to the board regarding human resource issues. On the plane, I tackle my emails and review my presentations.
