You are here: > Frequently asked questions
A. Shopping FAQs
How do I place an order?
What forms of payment do you accept?
What other options do I have for payment?
Is it safe to use my credit card?
Are discounts and special offers reflected in my online order?
What do you charge for shipping?
How soon will my order ship?
Should I get an order confirmation?
If I order an online assessment, how do I receive access to the tool?
What is your return policy?
Can I cancel my order after submitting it?
What happens if the items I order are not in stock?
What are your office hours?
B. Technical help
Problems taking assessments at work
How to view your online assessment results
C. Product FAQs
Kolb’s learning style inventory
Kolb’s adaptive style inventory
Kolb’s learning style exercise: stuck truck
Kolb’s team learning experience
Managerial style workbook
Organizational climate workbook
Managerial style questionnaire and organizational climate exercise
Influence strategies exercise
Coaching process questionnaire
Tower building exercise
Personal values questionnaire
Optimizing team development
Emotional and social competency inventory
or search using
Hay Group is a global management consulting firm that works with leaders to transform strategy into reality. We develop talent, organize people to be more effective and motivate them to perform at their best.
Questions or comments?Submit an inquiry and we'll get right back to you.