What lies beneath: Navigating the thin line between success and survival | 7 Dec 2011 | | With intangible capital, what you see isn’t often what you get. How can you
ensure the most favourable outcome for your M&A? More | |
|
Stepping into their shoes: Engaging the next generation in Malaysia | 16 Nov 2011 | | We examine the attitudes of fresh graduates in Malaysia towards employment, career and salary and how managers can better engage them. More | |
|
Are you logged in? | 5 Oct 2011 | | The technology revolution has forced a rapid pace. The promise of these advancements was to make the world a
better place and make our lives easier. The paradox, however,
is that while these technological advancements might have
made life easier for consumers, it has made life much harder for
businesses! More | |
|
Challenging China: balancing the risk equation | 1 April 2011 | | Are you game enough for China's middle market? More | |
|
Managing accelerated growth in China: The enemy is within | 24 Nov 2010 | | Why European corporations need more than guts and good strategy to
thrive in the world’s fastest growing market in the coming three years. More | |
|
Defining moments in customer service | 15 Nov 2010 | | Remember the last time you were frustrated by poor service as a paying consumer? It could be the dispute with your mobile phone service provider over your latest statement or that refund you have been seeking for several
weeks from an airline company for flight cancellation. We have all been victims of bad customer service one time or another. However, one important question that we often fail to ask is: “Are my customers facing the same frustration over our poor service?” More | |
|
