Paper presented at American Psychological Association Annual Conference, August 1990.
This book introduces McClelland's and Hay Group's competency identification process, which specifies motives, traits, and social skills that predict job performance. More than 20 years of research have confirmed this unique competency assessment method as one of the foremost in the field.
While competencies can be developed, it is more cost-effective to hire a person already possessing the core competencies and motives necessary to do the job, rather than trying to develop them. Using the job competence assessment (JCA) method, human resource professionals are equipped to hire the right person for the right job. A better match between the competencies of the employee and the requirements of the job means higher job performance.
This book serves as an entry point to the Behavioral Event Interview, offers a sample Competency Dictionary for managerial and professional jobs, and highlights human resource applications for the competency assessment data.
