Finding the right person for the right job can be quite challenging. The wrong decision can lead to low worker morale, high turnover, low productivity and costly training bills. Competence at Work presents a systematic approach to hiring the right people, at any level, within your organization.
This comprehensive book teaches managers, human resource professionals and consultants about the Job Competence Assessment (JCA) methodology. Based on 20 years of McClelland/McBer research, the JCA methodology provides an accurate, objective, easy-to-learn way of predicting job performance and success. Use the JCA method to interview, screen and assess potential candidates for managerial, technical, sales or other positions.
This book explains how to:
- conduct the Behavioral Event Interview (BEI)
- use the Competency Dictionary
- use the generic competency models
