This book, supported by numerous case studies, provides the reader with insight into performance management as a strategic tool and lever for change. It delivers practical information on using work cultures to competitive advantage, an integrated approach to people-management processes, practical advice from its authors-who are both well-versed in competency-based human resource development and keen insight on using competencies to link individual performance with non-financial incentives/rewards.
The five key topics addressed are:
- how to tailor performance management to fit organizational culture and strategy
- coaching for optimal performance
- performance management for self-directed work teams and executive leadership
- 360° performance appraisal
- use of competencies to link performance with rewards