Everyone has met – or even been managed by – the manager from
hell. But what are the factors that set good managers apart? Can a manager’s style
raise performance, productivity and profits significantly? Yes! Our research shows that
by taking the right approach in a given situation, a manager can really improve employee
morale and performance.
Managers can use the Managerial Style Questionnaire (MSQ) to:
- assess which of the six management styles (Coercive, Authoritative, Affiliative, Coaching, Democratic, and Pacesetting) they use most frequently
- get tips on when a particular style is more - or less - effective
- gather feedback from their team members by using the feedback questionnaire
- identify the differences between their own and others' perceptions - and reflect on what they want to do about those differences
- use alongside the Organizational Climate Exercise to provide the bigger picture of their managerial behavior and impact
