The loyalty deficit: the impact of recession on engagement

UK employees have stretched themselves to the limit to get their organisations through the recession, yet employee engagement is significantly below normal. This presentation summarises the findings from the study.


The study, The loyalty deficit, of 1000 front line employees also reveals how some employers have broken an unwritten ‘contract’ with staff, jeopardising loyalty, commitment and ultimately firms’ ability to rebound out of recession.

Key findings:

  • Employees pull together – two thirds working unpaid overtime
  • But half say that this work level is unsustainable
  • And UK organisations risk brain drain as disgruntled staff plot upturn escape 
Download documents

Click here to download the findings presentation [123 KB, Adobe PDF]