Managing in the matrix

How can we make our matrixed organization work more effectively?

Hay Group has decades of experience helping organizations with matrix structures. We help them balance global operations with local conditions so these structures add the value that’s needed.

As our Leadership 2030 research reveals, matrix structures are changing the leadership landscape as more and more organizations adopt them. This means it is no longer enough to be able to implement and execute, because in the matrix, traditional lines of authority are blurred. So leaders need to deal with increasingly diverse teams. Allow more autonomy. Be visionaries. And harness new technologies.

These trends demand a new type of leader, whose core skills are centered on collaboration. ‘Matrix leaders’ must be able to deliver through others, managing up and across, as well as down. They need to head virtual and cross-company teams and be masters of co-ordination.

We help them successfully design – and more importantly, implement – matrix organizations. And our Mastering Matrix Leadership programs equip managers for success in these structures.

We bring together our wealth of expertise in:

  • organizational structures
  • leadership teams
  • individual behavior and motivation.

 Learn more about Hay Group’s research into the key skills required to lead in a matrix work environment.

Delivering matrix success

Delivering matrix success

Hay Group experts Norm Coletto and Stephen Welch explain how to find success in the matrix. Watch

Mastering matrix leadership

Mastering matrix leadership

Based on Hay Group's research into successful matrix leaders, these programs equip managers to achieve success when authority is shared. They use proven tools to help managers understand and adapt their leadership styles for real-world matrix success. More

Cracking the matrix code

Cracking the matrix code

All organizations that operate across more than one country, with more than one product, serving more than one customer group, operate a matrix - by definition. Yet despite this common structure, companies frequently fail to make the matrix work. Why? More