Based on in-depth research and years of experience working with clients, Hay Group understands that building effective organizations is much more than creating a cost-effective organization structure. Effective organizational design integrates structure, processes, people, culture, management systems and technology. We also know that good organization design can deliver measurable results:
- up to 30 per cent improvement in discretionary performance
- a 50 per cent increase in individual productivity
- tangible improvements in staff morale and motivation.
We have seen that internal politics, rather than strategic direction, often drive organizational design. But we believe that business strategy should be the key driver for business architecture, operations and activities. In fact, we know that organizational design driven by strategy and aligned with the desired business and operating models, can bring significant benefits:
- faster, more informed decision-making increases efficiency
- managers and team leaders truly held accountable for delivering results know why, when and what to do
- minimized organizational layers save employment-cost dollars
- people at every level know their roles and how they add value to the organization
- people performing at the optimum level means getting value for salary and bonuses
- your workforce will be better able to lead and react to change, in today’s turbulent business environment.
Typically starting at the top of the organization, Hay Group will work with the executive team to define the ‘best fit’ organization characteristics, capabilities, conditions and structure as well as the skills and behaviors needed to meet the operating model criteria and bring the strategy alive.
We offer 60 years of research into how organizations work. We believe our unparalleled diagnostic tools and techniques give us the edge—and our clients do, too. After all, thousands of global organizations in the public and private sectors have asked us to help them build more cost-effective, efficient organizations.