Our cookie policy

What you need to know about how The Hay Group Management Limited uses cookies and how to manage or remove them if you wish to do so.

LAST UPDATED: November 15, 2013

We may change this Cookie Policy at any time. Please take a look at the “LAST REVISED” date at the top of this page to see when this Cookie Policy was last revised. Any changes in this Cookie Policy will become effective when we make the revised Cookie Policy available on or through the website.

If you have any further queries, please contact us by email at cookiequestions@haygroup.com, or write to us at the following address:

The Hay Group Management Limited
33 Grosvenor Place
London, SW1X 7HG

1. What is a cookie?
Cookies are small text files which are sent to a user’s computer or mobile phone from a website and are stored on the user’s device. Cookies are designed to make your visit to a website and internet browsing experience smooth and user friendly.

On Hay Group websites, users can manage and/or delete cookies as they wish. Information about how to do this is provided in the section How to manage cookies.

In relation to the use of cookies by our partners and tracking utility companies, note that we do not have access or control over these cookies. Our partners and tracking utility companies use session cookies to facilitate social sharing, perform analytics, and serve advertisements. Please see below for information on our partners and tracking utility companies.

2. How Hay Group uses cookies
Cookies on Hay Group websites are used in a number of ways. To the extent any Personal Information is collected through cookies, the Privacy Policy applies and complements this Cookie Policy.

A list of the cookies used across Hay Group sites can be seen in the below table. Some cookies are essential, meaning they are absolutely necessary to navigate the website and use its services and features. Other cookies are non-essential; they may record your preferences and enable the website to perform as you would like, or enable us to perform analytics or serve advertisements.

The main reasons we have cookies on Hay Group sites are to:

  • Remember your choice: the acceptance cookie
    This cookie is used to record when a user has given their implied consent for the use of cookies.
  • Remember you: the log-in cookie
    Some Hay Group sites allow users to login and require a cookie to retrieve personal information and account details. It also remembers that you logged in so you can browse multiple pages and do things like download content without being asked for your log in details each time.
  • Save your preferences: the shopping cookie
    Similar to the log in cookie but also remembers a visitor’s language and currency preference and the items added to the shopping cart.
  • Enable social sharing: the social media cookie
    These preference cookies collect information about social media usage.
  • Provide data for improving our websites: the Google Analytics cookie
    Hay Group uses Google Analytics to collect top level information about how people use its sites. Google analytics provides the information we need to improve the user experience and serve up the content our visitors find most useful. The Google Analytics cookies store information about what pages people visit, how long they are on the site, how they got there and what they click on.

    Information supplied by Google Analytics helps Hay Group analyse site traffic to identify areas to improve in order to provide our visitors with a better experience.

    Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals. For an overview of privacy at Google click here.
  • Serve advertisements: the advertising cookie

Acceptance cookie


More information
This essential cookie remembers that you accepted the use of cookies. Expiration date is 1095 days (3 years) from the day it gets created.

Log in cookie Global This essential cookie remembers that a visitor has logged in (so you don’t get asked to log in each time you visit a page).
Shopping cookieSessionIDThis essential cookie remembers items added to shopping cart, and is deleted when the browser is closed.
Shopping cookieCartCurrency This essential cookie remembers users’ currency preferences. It expires 1095 days (3 years) from the day it gets created.
Shopping cookieLanguageIDRemembers the language the user has selected. It expires 1095 days (3 years) from the day it gets created.

Analytics cookie

Google analytics

Collects aggregate statistical data about how visitors use the site so that we can improve the user experience and serve up the content our visitors find most useful. Google Analytics cookies store information about what pages users visit, how long they are on the website, how they got there and what they click on. They do not collect or store Personal Information.

Analytics cookie

Hubspot Used to track leads’ activity on the site. HubSpot offers an online marketing subscription service that allow a company to build marketing webpages on HubSpot’s servers where visitors can learn more about the company, download content, and provide their contact information and other demographic information. This information is then used so that the visitors can be contacted about their interest in the company's goods or services and interact with the company. The HubSpot cookie collects information about your computer and your visits to our marketing web pages such as your IP address, geographical location, browser type, referral source, length of visit and pages viewed. Please visit HubSpot’s privacy page for more information
Analytics cookie Calltracks Call tracking software allows businesses to track the online and offline sources of phone calls received by potential clients and customers, providing them with a better understanding of which keywords or additional marketing led to a phone call and which did not. The calltracksGuid cookie identifies users within our site, for uniquely identifying the visitor between page views. The calltracksData cookie is used to holds information about the source referring the visitor (e.g., Google or Bing), the Pay Per Click ad that the visitor clicked on (if applicable), and which phone numbers have been displayed to the visitor. Please visit Calltracks’ privacy page for more information.

Advertising cookie

Google adwords

Google uses cookies to help businesses that buy ads from Google determine how many people who click their ads end up purchasing their products. The conversion tracking cookie is set on your browser only when you click an ad delivered by Google where the advertiser has opted in to conversion tracking. These cookies expire within 30 days and do not contain information that can identify you personally. If this cookie has not yet expired when you visit certain pages of the advertiser's website, Google and the advertiser will be able to tell that you clicked the ad and proceeded to that page. Each advertiser gets a different cookie, so no cookie can be tracked across advertiser websites. If you want to disable conversion tracking cookies, you can set your browser to block cookies from the googleadservices.com domain. Additionally, due to the current lack of per-domain cookie settings in iOS and Android mobile browsers, you must disable all cookies in order to opt out of mobile conversion tracking.

Please visit Google’s website for more information about its privacy policy  and how to opt-out of interest-based ads.

Advertising cookie Google Content Network

Google uses the DoubleClick cookie on AdSense sites, partner sites and certain Google services to serve more relevant ads across the web and limit the number of times a given ad is shown to you. When you visit a website, view an ad, or click an ad supported by Google's advertising services, we may set a cookie on your browser. This advertising cookie will appear in your browser as coming from the domain "doubleclick.net."

Please visit Google’ advertising page for more information. 

Advertising cookieMicrosoft AdcenterUsed to track the pages you view and links you click when using Microsoft's and its advertising partners' Web sites and services, the search terms you enter when using Microsoft's Internet search services, such as Bing, characteristics of the contacts you most frequently interact with through Microsoft's communications or social networking services, such as Messenger, demographic or interest data, including any you may have provided when creating a Windows Live ID (e.g. age, ZIP or postal code, gender), a general geographic location derived from your IP address, and/or demographic or interest data acquired from other companies (such as the population or other characteristics of the area where you live). Please visit Microsoft’s website for more information about its privacy policy and how to opt-out of personalized advertisements


3. How third parties use cookies on our websites
We partner with third-party advertising and social media services to display advertising on the site or manage our advertising on other sites, and to provide social sharing functionality.


Advertising cookies Google

Our partners use cookies to collect information about your activities on this and other sites and they may provide you targeted advertising based upon your interests.

If you do not wish to have this information used for the purpose of serving you targeted ads, please see the table in Section 2 (“How Hay Group uses cookies”) for more information about the cookies and how to opt-out of targeted ads.

Please note that opting-out does not opt you out of being served advertising. You will continue to receive generic ads.

Social sharing cookieAddthis

We partner with Addthis to allow users to share content (articles, video, etc.) on our websites with many social media sites. You can “like” or recommend an article to others. Addthis will provide us a monthly report that provides us information about what users have done and what country they came from. It does not provide the user’s name or email.

Please visit Addthis’ website for more information about its privacy policy and how to opt-out of personalized advertisements

Social mediaLinkedIn
If you link from our website to one of our social media pages on LinkedIn, Twitter, Google+, Facebook or YouTube, please visit the website for the applicable service for information about its privacy practice and the options it may provide regarding the use of cookies:

Linked In privacy policy  and cookie policy 

Twitter privacy policy 

Google+ and YouTube privacy policy  and cookie policy

Facebook privacy policy

How to manage cookies
To manage or delete any of these cookies, please go to your web browser settings. More information can be found on how to do this for all major web browsers at www.aboutcookies.org.

Please note that removing cookies may cause our websites to lose functionality.

If you want to clear all cookies left behind by the websites you have visited, here are links where you can download three programs that clean out tracking cookies:

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