Is technology a drain on productivity?

Melody Moore, senior principal at Korn Ferry Hay Group, features in an article on Personnel Today discussing the effect that technology has on employee productivity.

Melody highlights the importance of HR having a system in place to identify and reward employees on the basis of productivity.

    The danger is that people think if they bring in technology, it will automatically make things more efficient, but they forget about the people element.     
Melody Moore
Senior principle
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Korn Ferry Hay Group

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People think if they bring technology, it will make things more efficient @Hay_Group_UK @personneltoday